“Once upon a time, there was a very large organisation who wanted to rule the kingdom. Each week, their Executives would meet in a room to discuss the performance of their troops, and carry with them a 200 page PDF document printed on paper from the Enchanted Forest. They would sit around their Oak-carved table, and argue through the key performance indicators on the first few pages, only occasionally turning to one of the other 190 pages to find specific detail about why one troop was performing so poorly.
This process continued for years and years, until one day, a Knight in shining blue armour appeared on her beautiful blue horse saying “But wait! There’s a better way to view these results, ensuring you not only rule the kingdom, but preserve the Enchanted Forest. This will bring peace and prosperity to the Kingdom in which you live!”
So the Executives embarked on their greatest journey ever, armed with iPads and an IBM Cognos Active Report to deliver only the information they needed most, with the ability to drill to more detail as needed. The Executives went on to make more informed decisions and rule the Kingdom, spending less time flipping through piles of paper and more time playing croquet.”
Whilst this might sound like a bed time story I tell to my children, the first part is in fact a reality that exists in many organisations today. Important meetings spend more time focused on arguing over who’s version of performance is right, and less time debating the actions that can be taken to deliver better results.