It’s 9:10am on a Saturday morning. As I sit and wait for my LA flight to board, an announcement comes over the loud speaker. “Ladies and Gentlemen. Unfortunately there will be a delay in boarding as the engineers have reported the plane is too hot. We don’t know how long this will take to fix, and apologise for the inconvenience.” Panic ensues: What time will we leave? Will we make our connecting flights? Should we be flying on a faulty plane? Why don’t they just open a window?
With IBM Business Analytics, the story could have been very different.