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Posts from the ‘Customers’ Category

25
Jan
The Sentiment of Sport

The Sentiment of Sport

 

This week has been a crazy week for me – analyzing trends across our growth markets and busily setting our strategy for 2013. Which unfortunately meant I missed the controversial game between Sloane Stephens and Victoria Azarenka at the Australian Open yesterday. I was curious to know how the public had responded to her so called “medical time out” – but had no idea what time the “incident” had occurred.

Fortunately, IBM and Tennis Australia have been monitoring and analyzing public sentiment towards all of this year’s players throughout the course of the event, so it didn’t take long to find out!

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24
Oct
IBM IOD 2 from day 2

IBM IOD: 2 from Day 2

Two sessions at IBM IOD captured my interest today – one because it highlighted some new offerings that are super-sexy, and the other because I was presenting it!

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23
Oct
IBM IOD The key note from the key note

IBM IOD: The key note from the keynote

The IBM Information on Demand event kicked off this morning with inspiring stories in to what customers are achieving today and a taste of the technological innovations of tomorrow.   We were encouraged to “Think BIG”, inspired by Conoco Philips’ use of satellite analytics to track and predict movement of icebergs, to Premier Inc. using healthcare analytics to better understand the cause of infections contracted in hospital in order to predict, prevent and save lives.

But there were three key notes that stood out from the keynote that I just had to share.

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16
Oct
The Solution they want to keep Secret

The Solution they want to keep Secret

I love sharing stories about success that my customers have achieved over the years through the use of business analytics technology.  But there’s one solution I can’t talk about, because everyone that uses it wants to keep it a secret….from their competitors.

Shhh!  You didn’t hear this from me.

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29
Aug
Analytics in Sport

Analytics in Sport: Making the Invisible, Visible

This post is inspired by my beloved Essendon Bombers.  Who, after showing significant promise at the start of the season beating the top contenders for the championship, have since suffered injury after injury after injury, with nothing short of humiliating defeats in the lead up to the finals.

Analytics in the world of sport is not a new concept, and yet many teams are still to realise its full potential.  Much like the world of business, sporting teams around the world are looking to analytics to make the patterns and trends in human performance and game strategy that may be invisible to the human eye, visible.

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16
Aug
Theres plenty of fish in the Sea

There’s plenty of fish in the Sea (of Cognos)

There’s plenty of fish in the Sea…and no, this is not a dating blog!

Quite literally, with the help of IBM Cognos, MG Kailis spend more time fishing for seafood and less time fishing for insight.

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2
Aug
Top 10 Reasons to Register for IBM IOD 2012

10 Reasons to Register for IBM IOD 2012

If you’re still wondering whether to join us in Las Vegas for this year’s premier IBM event – Information On Demand – here’s my top 10 reasons you should register today:

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26
Jul
Driving Student Success

Driving Student Success with Analytics in Education

Watching the finale of MasterChef last night I was amazed at how in the space of 12 weeks Andy had completely changed the course of his career.  From sparky to chef he’s done what many are too afraid to attempt – throwing out years of training and experience and starting from scratch.  Of course, he’s had the good fortune of  MasterChef to help him get a kick start on his new career.

For others wanting to change careers, it’s not that simple.  Gaining qualifications in another area of expertise takes time – and with bills to pay and families to feed, leaving your job to return to University is simply not an option.  Fortunately, providers such as Open Universities Australia (OUA) are helping students achieve their education and career goals through online programs where they can study anytime, anywhere, and at a pace that suits them.

In order to deliver flexible, quality courses, OUA needs a comprehensive understanding of its students – what they’re interested in learning and identifying students who require additional academic support or services to complete their education.  Enter the role of Business Analytics.

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16
Jul
Why Information about Assets is your greatest Asset

Why information about assets is your greatest asset

When a company’s viability is determined largely by its investment in physical assets, information about the asset is an asset in itself.

Today, information is captured throughout the life of an asset and its individual components – it’s how we use this information to make more informed decisions that can improve service levels and generate greater profits.

There are four key activities required to sweat an asset.

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9
Jul
What Analytics can learn from The Very Cranky Bear

What Analytics can learn from The Very Cranky Bear

I was reading my daughters’ favourite book last night when I suddenly burst out laughing – much to their amusement.  It dawned on me that the Very Cranky Bear was teaching them an invaluable lesson that many in the technology industry have failed to learn – that is, the importance of listening to what someone really needs and not jumping to conclusions based on your own experience.

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